interslotPrivacy Policy
This page describes what we collect when you use interslot and how we keep that data protected. When you create an account, deposit funds via DANA or e-wallet, verify your identity, or play blackjack and sportsbook markets on our platform, we collect information necessary to operate our service, comply with local law, and prevent fraud.
We at interslot take data protection seriously. Your personal information is encrypted, stored securely, and used only for purposes stated in this policy. We do not sell your data to advertisers. We do share some information with third-party processors — payment providers, identity verification services, and our hosting infrastructure — but only under strict confidentiality agreements.
This policy explains what we collect, how we use it, your rights, and how to contact us if you have questions or want to access or delete your data.
What We Collect on interslot
Account and Identity Data
When you sign up for interslot, we collect your email address, phone number, and password. Before your first withdrawal, we require verification: your national ID or passport, a selfie holding that document, and proof of address (utility bill, bank statement, or lease agreement). We collect this information to verify your identity, prevent fraud, and comply with local anti-money-laundering regulations.
We store identity documents securely using encryption. Our verification team accesses these documents only to confirm your eligibility; documents are never shared with external parties except where required by law. After verification is complete, we retain your documents in encrypted storage for record-keeping and dispute resolution.
Payment Information
We collect payment details when you deposit or withdraw on interslot. For e-wallet payments (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), we receive transaction confirmations and your payment account identifier. For bank transfers (mobile banking, local payment, online payment, e-wallet), we collect your account number and bank details. We do not store full card numbers or banking credentials — these are processed directly by our payment partners.
Our payment processors handle sensitive financial data under their own security standards. We share only the minimum information needed to process your transaction — typically your account ID, transaction amount, and timestamp. Payment history is stored on interslot and associated with your account for reconciliation and dispute resolution.
Game Activity and Behavioral Data
We collect information about your activity on interslot: which games you play, how much you wager, when you play, and the outcomes of your bets. This data helps us monitor for fraud (such as account takeover or collusion), improve our platform, and provide customer support. We also log your IP address, device type, and browser information for security purposes.
All game activity is recorded in your interslot account history. You can review your own activity anytime via your account dashboard. We retain this data indefinitely for compliance and dispute resolution, unless you request deletion (subject to legal holds).
How We Use Your Data
Service Operation and Account Management
We use your email and phone to send account notifications — verification status, deposit confirmations, withdrawal processing updates, and password reset requests. These communications are essential to operating your interslot account. We also use your data to support your account: responding to your support requests, investigating disputes, recovering lost accounts, and processing refunds.
Fraud Prevention and Compliance
We monitor all interslot accounts for suspicious activity using automated systems and manual review. We analyze patterns to detect potential fraud, money laundering, or breach of our terms. We may share relevant data with law enforcement or financial regulators if required by law or court order. We also use your data to screen against sanctions lists and to comply with anti-money-laundering regulations in jurisdictions where we operate — including Jakarta, Surabaya, Bandung, Medan, and Semarang.
Platform Improvement
We analyze aggregated, anonymized data from all interslot users to improve our platform — optimizing game performance, enhancing mobile app responsiveness, identifying bugs, and understanding user preferences. This analysis does not identify you personally; we remove names, account IDs, and other identifiers before analysis.
Marketing and Communications
We may send you promotional emails about new games, bonuses, or features — only if you have opted in to marketing communications. You can unsubscribe from marketing emails at any time by clicking the link in the email. We do not send marketing SMS without your explicit consent. Your contact information is not shared with third parties for their marketing purposes.
Third-Party Processors
We share your data with third parties only as necessary to operate interslot:
- Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, and our banking partners receive your account ID and transaction details to process deposits and withdrawals.
- Identity verification services: External vendors verify your national ID and proof of address using secure, encrypted connections.
- Hosting providers: Our servers may sit outside your jurisdiction; your data is encrypted in transit and at rest.
- Customer support tools: We use third-party platforms to manage support tickets and communications — your support history is visible only to our team and the support platform.
- Analytics services: We use aggregated analytics (with personally identifiable information removed) to understand platform usage trends.
Your Rights Under This Policy
You have the right to access your personal data held on interslot, request correction of inaccurate data, and request deletion of your data (subject to legal holds and our operational needs). To exercise these rights, contact our support team via chat or email. We will respond within a reasonable timeframe — typically within 10 business days.
You also have the right to object to certain processing of your data — for example, if you do not wish to receive marketing communications, you can opt out at any time. You cannot opt out of essential operational data collection (such as identity verification or fraud monitoring) without closing your interslot account.
Our data protection commitment is simple: we collect only what we need, protect it with encryption, never sell it to third parties, and give you control over how it is used.
Cookies and Similar Technologies
We use cookies and similar tracking technologies on interslot to remember your login, store your preferences, and track session activity for security. These are necessary for platform operation. We do not use tracking cookies for advertising or third-party analytics without your consent. You can manage cookie settings in your browser; disabling cookies may affect interslot functionality.
Data Security
We use industry-standard encryption (TLS/SSL) to protect data in transit. All personal data is encrypted at rest using strong encryption algorithms. Access to your data is restricted to interslot employees and processors with a legitimate need. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
However, no security system is perfect. We cannot guarantee absolute protection against all threats. If you believe your interslot account has been compromised, change your password immediately and contact our support team.
Contact and Disputes
If you have questions about this privacy policy or want to exercise your data rights, contact our support team via in-app chat or email. We are available 24/7. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.
Summary
We at interslot collect personal data necessary to operate your account, process payments, verify identity, and prevent fraud. Your data is encrypted, stored securely, and used only for the purposes described in this policy. We do not sell your data to advertisers and share it with third parties only under strict confidentiality agreements.
You have the right to access, correct, and request deletion of your data. You can manage your communication preferences and opt out of marketing anytime. If you have questions about our privacy practices, reach out to our support team — we are here to help.